State Farm® Insurance Agent Bill Thorp
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Shelby Wickhorst
June 27, 2025
"Took mom by this office b/c my dad just passed and they really bent over backwards to help her through all of the stuff she had to have changed… and they saved her a significant amount of money! Thank you so much!"
"Shelby, thank you for sharing your experience. I'm so happy to hear that we could assist you and your mom during such a challenging time. Our office is always here to support you and your family. Let us know if there's anything else we can do!"
rusty blacksmith
May 8, 2024
"James Gibson at State Farm provides top notch service! We switched from another insurance company, not only for the great rates, but also for the personal service."
"Thank you for your glowing review of James's service, Rusty! We're delighted to hear that his dedication to personalized service stood out to you! Making the insurance switch is a big decision, and we're thrilled that you found our rates competitive and our service exceptional. If you ever need anything else or have questions about your policy, please don't hesitate to reach out. We're here to help! - Bill Thorp - State Farm Insurance Agent | Roseburg, OR"
Richard Bean
January 8, 2024
"Great insurance agent very friendly people and very reasonably priced"
"Thanks for the positive review, Richard! We value you for letting us be your good neighbor!"
Sabrina Stevens
September 28, 2023
"Everyone that I talked to was wonderful. I'm especially grateful for the support received with James. He was quick to answer each of my questions, was relatable, and had me laughing through each of our conversations. I was able to cut my home and auto insurance costs in half my switching to State Farm! Thank you : )"
"Thank you, Sabrina, for the amazing review! Our team works hard to provide excellent service, and we are thrilled to hear that our team delivered for your policies! We are lucky to have hard-working team members, like James, who go above and beyond for their customers. Thank you for trusting us with your insurance needs!"
Nichole Nurmi
September 21, 2023
"They are always very kind and helpful at this office. I've never even slightly had a bad experience. They are wonderful and easy to work with here! I'm glad they are my insurance group!"
"Thank you, Nichole, for your positive feedback and for acknowledging the exceptional assistance provided by our office! We greatly appreciate your recognition of our team's dedication to delivering outstanding service. "
Brian Heyne
May 31, 2023
"Everytime I call its quick and easy, bought new truck recently and in 5 minutes or less done deal! Had temp sent e mail and new card was in my possession in no time! Great service and we appreciate your loyalty and integrity !"
"Brian, we love seeing reviews like this! It is a top priority in our office to provide great service to our policyholders, and we are thrilled you are happy with your experience. We're there for you whenever you need us and we're honored you have chosen our office to help protect what matters most."
Ali Story
April 29, 2023
"Kenzie is by far the best agent. Got me set up so quickly. With absolutely no issues. 10/10 recommend."
"We're so happy to hear about your experience with Kenzie, Ali! Thank you for trusting us with your insurance needs and we're happy to have you as part of our State Farm family!"
James Garner
April 20, 2023
"I came in to get some updated Insurance cards and Shannon was very helpful wirh getting me taken care of and answering my questions. Always great service when I come into the office!"
"Thank you, James, for the amazing review! We're so happy to hear that Shannon was able to provide such excellent service to you. We hope to keep serving your insurance needs for years to come!"
Aaron Josephson
January 17, 2023
"Have been very easy to work with by phone as well as in person. Good rates with a company that's highly rated. Takes the time to thoroughly answer all questions!"
R A
October 27, 2022
"Cheryl Hensohn helped be resolve an ongoing issue that I had been battling forever. She was professional, experienced, friendly and she helped me with what 6 others couldn’t help me with!!! It took one call with her and the problem resolved. I am so happy with her!!"
"Thank you, Renee, for the amazing review! Our team works hard to provide excellent service, and we are thrilled to hear that our team delivered for your policies! We are lucky to have hard-working team members, like Cheryl, who go above and beyond for their customers. Thank you for trusting us with your insurance needs!"
Terry Whitnell
September 9, 2022
"I am very happy with my State Farm agent and office staff! They are always happy to take care of me and answer all my questions and concerns. Shannon was very helpful with helping me submit my customer survey on my cell phone (not tech savvy) about my experience with the tow truck driver that came out to jump my car yesterday! Thank you for the great customer service you all have given me through the years!😃"
"You are so welcome, Terry! It is always our pleasure to be able to assist you with any of your insurance questions or needs and we look forward to doing so for many years to come! Thank you for the wonderful 5 star review and for your kind words that make our day! We truly appreciate your feedback!"
Daniel Baird
August 22, 2022
"Kenzie is very good at making you fill your matter.She knows her job very well she got me 3 policys in no time very happy to rate here 5 stars. Thanks!"
"Daniel, Thank you for trusting our team with your Insurance needs. We are so glad to be able to assist you."
Neil Saucedo
August 11, 2022
"Although I was not able to get insurance going thru them they where very kind and helped all they could"
"Thank you so much for taking the time to leave us such a kind review, Neil! We strive to provide you with the customer care that you deserve and truly appreciate your feedback!"
